Service requests

Here you can edit the different sorts of service requests that work in Jamezz.

The first switch is “Service requests” this will call the waiter. For POS Linked systems you will always need to create an article for this, otherwise we can’t send anything to the POS.

This is basically the same for “Bill request”. For this function you will also need to create an article in the POS system, to link these articles you can find them within the POS linked system tab.

Transaction costs

Here we start off with “Don’t charge transaction fee for orders above”. It just doesn’t charge the customer a transaction fee above a certain amount.

The next setting will be “Transaction cost product” here you can link the article you want Jamezz to use to be able to add the transaction cost.

You can choose how you want to use the transaction cost, as percentage or as fixed amount on top of the total price of course.

You can change this by enabling and disabling “Transaction costs as fixed amount” and then filling in your desired price or percentage underneath in the box “Price”.

Vouchers

Here you can just enable one thing and that is the “Voucher Master Salesarea” This will let you use vouchers from other sales areas, you can only configure one master so not multiple ones.
You will need to fill in the sales area ID from the master sales area, you can only fill this in after enabling the function.

Tips

Here you can enable tips by enabling “Ask for a tip”. This will only work when you link a product to this setting, otherwise Jamezz is not able to actually send this order to the POS linked system or the payment provider. You can link this product in the setting “Tip product”.

Automatically add tip to the order

Here you can enable automatically added tips to the orders. This is mostly used in the UK because they work with certain percentages for their workers, by enabling “Automatic tipping active” you will enable this function.

Underneath these settings you can again choose which way you want to use the tips, percentage wise or with a fixed price.