---
title: Product upsell
description: To get to product upsell, in the back office go to 'products' in the left window, select the appropriate sales area where you want to apply the upsell and then go to the product where you want to appl
---

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# Product upsell

To get to product upsell, in the back office go to 'products' in the left window, select the appropriate sales area where you want to apply the upsell and then go to the product where you want to apply the upsell. At the correct product, click on the green pencil icon.

![](https://knowledge.jamezz.com/hs-fs/hubfs/image-png-Oct-07-2025-12-40-20-5252-PM.png?width=670&height=232&name=image-png-Oct-07-2025-12-40-20-5252-PM.png)

**The first section is an optional upsell:** First you give the upsell a title for example: Would you like to have a drink? Then you can select products to be included in the upsell, you can select multiple products. They can choose about these optional products and the application show it like:

![](https://knowledge.jamezz.com/hs-fs/hubfs/image-png-Oct-07-2025-12-40-43-5527-PM.png?width=347&height=263&name=image-png-Oct-07-2025-12-40-43-5527-PM.png)

**Mandatory upsell:** First you give the upsell a title and you give the mandatory upsell items. Then, when the customer wants to order the product, he has to add an upsell, otherwise the customer can't push his order through.

![](https://knowledge.jamezz.com/hs-fs/hubfs/image-png-Oct-07-2025-12-41-19-0751-PM.png?width=670&height=176&name=image-png-Oct-07-2025-12-41-19-0751-PM.png)

In the application you see this: 

![](https://knowledge.jamezz.com/hs-fs/hubfs/image-png-Oct-07-2025-12-42-15-9817-PM.png?width=670&height=377&name=image-png-Oct-07-2025-12-42-15-9817-PM.png)

**💡Good to know!** If you have products that have the same upsell, you can copy the upsell to another products. To copy an upsell you click on this button at an optional and/or mandatory upsell:

![](https://knowledge.jamezz.com/hs-fs/hubfs/image-png-Feb-25-2026-03-39-00-1953-PM.png?width=552&height=293&name=image-png-Feb-25-2026-03-39-00-1953-PM.png)

After that you get a pop-up with a few settings:  
That means, that you can copy it to product or category include titles or not. Select the products where the upsell belongs to and copy it to optional and/or mandatory upsell 1, 2 or 3.

![](https://knowledge.jamezz.com/hs-fs/hubfs/image-png-Feb-25-2026-03-40-04-5646-PM.png?width=670&height=250&name=image-png-Feb-25-2026-03-40-04-5646-PM.png)

 

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